privacy Policy
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Disclaimer
The information provided on this website has been carefully prepared and is updated regularly. However, we do not guarantee the accuracy or completeness of any content displayed. While we make every effort to ensure the reliability of the information shared, schedules, fares, and availability are subject to change by the respective transport providers.
We do not monitor or assume liability for external content or third-party data transmitted, stored, or linked through our website. Specific content would be removed only when we are made aware of any legal violation. Upon notification of such content, we will act promptly to review and, if necessary, remove the material in question.
Boletoxpress may contain links to third-party websites for your convenience. Please note that we have no control over and are not responsible for the content or practices of these external sites. The responsibility for the content is solely on the operators of those linked pages. If we receive a valid notice of unlawful or inappropriate content, the corresponding link will be removed immediately.
All content, graphics, and materials created or displayed on Boletoxpress are protected under copyright law. Any reproduction, modification, or distribution beyond personal, non-commercial use requires prior written permission from the content owner.
What Data We Collect
1. Data Collected Automatically When Visiting the Website
When you access our website, some of the information is automatically collected by your browser or device. This includes details such as:
- Your IP address
- Your browser type and language
- The operating system and device used
- Date, time, and duration of your visit
- Pages you’ve viewed and time spent on each page
This data helps us understand how visitors use our platform, improve performance, and enhance your browsing experience. The information is stored securely for up to 24 months, after which it is automatically deleted.
All data processing takes place within our authorized servers, located in the United States or other regions with equivalent data protection standards.
1. Data Collected Automatically When Visiting the Website
When you search for bus routes or schedules, our platform may redirect you to a partner transport provider’s website to complete your booking. In such cases, we only share non-personalized details necessary to display the correct connection (such as route type, date, and destination).
All bookings are processed directly on the provider’s website, which means the bus operator is solely responsible for handling any personal data entered during the booking process.
We may store limited, pseudonymized information about your search query (such as your IP address and redirect data) for up to 24 months, strictly for analytical and performance purposes. We cannot identify individual users based on this information.
3. Event Bookings
For event-related routes or special transport services, we may collect personal details necessary to manage your booking, such as:
- Email address
- Phone number
- Gender (optional)
- Event and travel preferences
This information is used solely to organize your trip and communicate with service partners involved in event transportation. It may also be processed by our trusted technical partners, including hosting providers, app developers, and customer service providers, strictly for operational purposes.
4. Support Requests
When you contact our team (via email, phone, or contact form), we collect and process the information you voluntarily provide, including name, email address, and message content, to respond your inquiry.
Support correspondence is retained for one year after your issue has been resolved. However, any information relevant to financial or legal obligations may be stored for the period required by applicable law.
5. Cookies and Similar Technologies
Like most online platforms, we use cookies, pixels, and other technologies to enhance user experience, remember your preferences, and measure website performance.
